Cookies Policy
Last Updated: May 18, 2023
The websites aiir.com and playoutone.com (the "Websites") are operated by Aiir Ltd., a United Kingdom entity, and Aiir Group Inc. d/b/a Aiir Services Inc., a Delaware corporation (collectively, "Aiir", "we", "us", or "our"). By continuing to browse the Websites, you are agreeing to our use of cookies as described in this Cookies Policy.
As explained in our Privacy Policy, we care about the privacy of our users. A cookie is a small text file of letters and numbers that are stored on your browser or the hard drive of your computer if you agree. Cookies come in different varieties.
We primarily utilise first party essential and analytical/functionality cookies that are set directly when you visit our website and only for a limited period of time. While some of these cookies are provided by third-parties, such as Google Analytics, they are set directly by us and for our purposes. These cookies do not track you across multiple websites.
Third-party cookies are typically set by entities other than the ones that control the website you are visiting. Some third-party cookies are necessary (for example, payment processors sometimes use third-party cookies to track behaviour and prevent fraudulent transactions across multiple sites that use their services), but most are used for marketing and advertising purposes. Our legacy website for PlayoutONE utilizes certain marketing cookies disclosed below.
The list of cookies that Aiir uses on the Websites includes:
- Facebook (_fbp) - Marketing
Tracks movement across websites (playoutone.com only)
Stored for 3 months - Google Analytics (_ga) - Analytical/Functionality
Collects/stores information on user sessions
Stored for 13 months - Google Analytics (_gid) - Analytical/Functionality
Collects/stores information on user sessions
Stored for 24 hours - Google Analytics (_gat) - Analytical/Functionality
Read and filter requests from bots
Stored for 1 minute - Google (1p_jar) - Marketing
Collects website statistics and tracks conversion rates (playoutone.com only)
Stored for 1 month - Help Scout (_hp2_id.APP_ID) - Analytical/Functionality
User cookie (stores user_id, identity, other ids)
Stored for 13 months - Help Scout (_hp2_ses_props.APP_ID) - Analytical/Functionality
Session properties cookie (stores timestamp and cookie domain/path)
Stored for 30 minutes - Stripe (__stripe_sid) - Essential
Fraud prevention for payment processing
Stored for 30 minutes - Stripe (__stripe_mid) - Essential
Fraud prevention for payment processing
Stored for 1 year - WooCommerce (wp_woocommerce_session) - Functionality
Session properties (stores performed actions on playoutone.com)
Stored for 2 days
Should you wish to block, delete or deactivate cookies, you may do so at the device or browser level. You can do this by amending the settings on your browser.
However, if you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of the Websites.
You may find the information presented at the following website helpful in setting your device and browser-specific settings: https://allaboutcookies.org/how-to-clear-cookies.